Frequently Asked Questions
Individual results vary depending on the type and severity of your skin ailment, however we have had feedback from and customers who stated that they noticed a difference within 7-10 days! The golden rule is to apply products frequently – please follow the package insert instructions. Take a look at our customer testimonials and our picture gallery which contains before & after photos to see the fantastic results for yourself. Once you start using our products, we welcome your feedback, so why not take before & after photos and share your own story with us too?
We have a range of products to suit most skin types and help to treat almost any skin ailment. To assist your choice, we have included a handy Skin Ailment filter on the Products page to help you choose your best match. products focus on skin ailments while focuses on cosmetics which help to repair and restore skin.
Due to our products being hypoallergenic & made from mostly natural ingredients, they are suitable for all of the family. Our Facial Cleansing bar can be used at bath time to cleanse all over the body. Our Miracle Comfrey Oil, Miracle Comfrey Ointment and Nappy Rash Balm are also great options for use with babies and young children.
Cleansing: Cleanse twice daily with Facial Cleansing Bar/Anti-Bacterial Soap.
Morning: Apply a layer of cream to face, neck & chest. Apply a thicker layer for dry areas. Apply Rich Eye Cream around eye area.
Night: Apply a thicker layer of cream, especially around eye area. Apply a thick layer of Rich Eye Cream.
All of our products are manufactured and packed at our own factory located in Patensie within the picturesque Gamtoos Valley in the Eastern Cape. Using state of the art equipment adhering to industry regulations & best practise, our sterile production line is capable of producing thousands of products a day in order to keep up with growing demand.
We have partnered with a secure online payment gateway called Payfast which currently accepts Instant EFT, Credit Cards as well as Debit Cards.
In addition to our Online Shop, products are available at most pharmacies (also Dis-Chem). If your pharmacy does not yet stock it, please ask them to contact us. We will direct them to a wholesaler or supply them. products are available in our online shop and through our agents. Contact us if you would like to know where your nearest agent is or if you would like to become one yourself.
Yes we do! Prices are displayed in our domestic currency of South African Rand (R), however we accept credit card payments and ship to the following countries: South Africa, United Kingdom, United States, EU Member Countries. Shipping cost is calculated & displayed once a shipping address is entered before making payment.
When making payment, your credit card will be charged in South African Rand and the card issuer will be responsible for any currency conversion. Further fees from your card issuer may apply.
If your shipping destination is outside of South Africa, United Kingdom, United states or the EU member countries, we are still able to accept payment via credit card, however we will need to take and fulfill your order manually. Please email your orders to email@example.com and include the following details:
– Your Full Name
– Your Email Address
– Your Contact Numbers
– Your Billing Address
– Your Shipping Address
– Products & Quantities required
Once we have received your email, we will respond with your total cost including shipping. We will also provide payment instructions with a link to our secure online payment gateway in order to make payment via credit card. Please note: Orders will only be processed and shipped once payment has cleared.